Privacy Policy

This is the privacy policy of The Foot and Ankle Clinic. Our registered address is Morrison’s Retail Mall, Morton Park, Darlington, DL1 4PJ.

The Foot and Ankle Clinic is the “data controller” of any personal data it may collect, process and hold about you, unless we inform you otherwise.

This Privacy Policy explains how we collect and process information about you, and your options regarding the ways in which your personal data is used. The Foot and Ankle Clinic is committed to protecting your privacy (?and our privacy policy complies with the Data Protection Act 2018). If you have any queries regarding this policy or how we process your information please contact us at [email protected] We will use your information to review, develop and improve the products and services we offer. We will also use your contact details to communicate with you. We may use your information to send you offers and news about The Foot and Ankle Clinic. We may contact you by post, email or telephone for these purposes. Except as set out below, we do not share, sell or disclose information to third parties or partner organisations.

In order to deliver healthcare treatment, we will need to collect and process personal data. It is a legal requirement that this data is stored for a number of years (which can vary depending upon the persons age and circumstances but will be for a minimum of 7 years).

You can access all of your personal data that this organisation stores by request. You can write to us here to request or seek further information.

We ask for permission to use your data to send to another healthcare practitioner, this will only be done with your consent.

Any other use of your personal data will only occur with your informed consent.

Information Collected

The Foot and Ankle Clinic collects the details provided by you when you make an online booking together with information we learn about you from your use of our website. We may collect additional information in connection with your participation in any promotions or competitions offered by us, and also any information you provide when giving us feedback. We do monitor use of our website which will enable us to improve the services we provide to you. Please be aware that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information

We will never pass your personal data to anyone, except for any successors entitled to our business.

Other websites

Our website contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Cookies enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring. Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function.

Changes to this policy

We may change this Privacy Policy from time to time.  If we make any significant changes in the way we treat your personal information we will make this clear on our website or by contacting you directly.

This Privacy Policy was last updated on 14th March 2019.